We understand that payment security is critical when shopping online. That’s why we use industry-standard technology and safeguards to ensure your data is safe and your payment is smooth.

Accepted Payment Methods

We accept the following:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  
  
• PayPal
  
  
• Apple Pay
  
  
• Google Pay
  
  
• Shop Pay (if using Shopify)
  
  

All payments are processed in U.S. Dollars (USD). If you’re purchasing from outside the U.S., your bank or credit provider may apply a currency conversion fee.

Secure Transactions

Our store is encrypted via SSL (Secure Socket Layer) technology, ensuring your information is transmitted securely. We never store your credit card information on our servers.

Fraud Prevention

We use automated systems to flag potentially fraudulent orders. If your order is flagged, we may reach out to verify your identity before shipping. Your privacy and safety are always top priority.

Payment Troubleshooting

If you experience issues while checking out, try the following:

• Ensure your billing address matches your card
  
  
• Contact your bank to verify no blocks are in place
  
  
• Try an alternate payment method
  
  

Still having trouble? Email info@onachan.com and we’ll help you complete your purchase securely.